Author: Doug Paulley

Wheelchair user and residential care user, sometimes thorn in the side of authorities.

LNER wheelchair spaces

I’m getting flak on Twitter for posting this: Hi @LNER @Charlie_LNER Service 1A26. 1) Your staff have not challenged this abuse of the wheelchair space, despite walking past. Please enforce. 2) I reserved that wheelchair space. Why is there no sign in it? 3) The interior door is locked open, so I get noise. Please…

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Rail Replacement and School Buses Must Be Wheelchair Accessible

Nearly all rail replacement and school buses/vehicles must be accessible – confirmed. Rail replacement buses I’ve previously given my legal interpretation of the applicability of accessibility regulations to rail replacement buses; now, I have independent verification. In response to the Office of Rail and Road (ORR)’s consultation into Improving Assisted Travel, I reiterated my views and also…

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Joe Hendry and Euston assistance staff “Paul”: I’m “Abusive” … or they lied?

In July I attempted to catch the Caledonian Sleeper to Aberdeen. I failed because they hadn’t stowed the upper bunk in the accessible cabin, despite multiple attempts to do so. In the middle of a discussion with the guard as to what to do (as a disabled person suddenly without accommodation hundreds of miles from…

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