Category: Transport accessibility

TransReport, booking wheelchair spaces and SWR’s Booking From Hell

Disabled people aren’t able to book train wheelchair spaces directly; we have to get A Rail Employee Human to do it. Doing so is ridiculously difficult. Non-disabled people can book their seats on trains considerably more easily. But wheelchair users have to book the space as part of an Assistance Booking, for ramp provision and…

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Station Accessibility Info

I have been researching the accuracy of rail station disability accessibility information for several years. The difficulty with inaccuracy of such has been recognised by the Office of Rail and Road: (PDF) Inaccurate, incomplete or unclear information may result in assistance being booked for a journey that involves a station which proves to be inaccessible…

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Rail Replacement and School Buses Must Be Wheelchair Accessible

Nearly all rail replacement and school buses/vehicles must be accessible – confirmed. Rail replacement buses I’ve previously given my legal interpretation of the applicability of accessibility regulations to rail replacement buses; now, I have independent verification. In response to the Office of Rail and Road (ORR)’s consultation into Improving Assisted Travel, I reiterated my views and also…

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