Category: Underground

Won: two cases against London Underground regarding info on lift closures

Today we won two cases against London Underground, over their failure to effectively promulgate information about lift closures and alternative step-free routes for disabled people. Westminster In October 2016, I attempted to get from Westminster to Kings Cross but was thwarted as both the lift at the main entrance and the alternative lift at Canon…

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Trapped Underground

I got Trapped Underground recently. Incident report Here’s an extract from the London Underground official report. Incident Description :- At 1852 a wheelchair customer pressed the help point at the hub, bottom of escalators 16-19. Lift #6 had been advertised as being out of service from 0629 this morning. The gentleman complained that escalator 6…

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