A co-campaigner has produced the following map from “my” Driver Only Operation and station facilities data. It shows the DOO/DCO status of British rail stations, their staffing, the presence of call points and their step-free status. Zoom in and select a station for more detail.
This map takes step free access data for each of Great Britain’s 2,572 main-line railway stations as listed in Knowledgebase (the rail industry’s station information database) on 3rd February 2018. (There are actually 2,563 stations – the extra 9 in the database are bizarre anomalies such as including Elephant and Castle underground station.)
There are significant accuracy problems with the information in this database, particularly on step-free access. One significant problem is that the database’s owners (Rail Delivery Group) unilaterally eradicated the “partial step-free access” category in a cost-cutting exercise a couple of years ago (without changing the database specification…). In the process they designated “partially step free” stations (with step-free access to some platforms but not others) as being either entirely step-free or having no step-free access at all, without any clear method for said re-designation. Other accuracy issues include that station operating companies (mainly train operating companies and Network Rail) are… patchy in their compliance with their licensing obligation to make sure that this information is correct, and Rail Delivery Group are patchy in their technical processes for updating the database when station operators provide this information.
So the above isn’t 100% correct in detail. However, the overall impression it gives is correct.
A better version for people with colour-blindness (sorry, I should have thought of that!)
Great news! It’s official! Scotrail’s assisted travel helpline told me so it must be true – All Scotrail’s stations are 100% accessible to all passengers, including wheelchair users!
Here’s the transcript – Scotrail’s in bold, I’m not:
- All stations we deal with are all accessible for wheelchair users.
- All Scotrail stations? That’s impressive.
- Yes that is correct, all Scotrail stations are accessible for all our customers.
So there you go, Scotrail have evidently become the first operator (with more than 20 stations) to achieve 100% step free, accessible status.
Their station information pages must be incorrect. These pages state that 183 of their 354 stations (52%) have no step-free access to any part of the station. (Actually that’s not accurate either, but still, there patently are Scotrail platforms / whole stations without wheelchair access.)