Category: Trains

Northern’s assistance booking

Wheelchair users travelling by train are asked to book assistance for ramps etc. But disabled people frequently experience substantial difficulties when booking, caused by train operating companies’ failures in information and procedure.  This is a recurring problem across all train operating companies, but Carillion – the company Arriva Rail North subcontracts to make such bookings…

Read the full article

Scotrail’s 1st Class “wheelchair spaces” & attack on me

I’m going on a trip up the Far North line to Orkney. As this is somewhat of a special trip, I decided to go First Class where possible (I booked 3 months in advance with split ticketing to make it affordable.) As ever with the rail industry, my need for wheelchair access meant booking was…

Read the full article

Cornish Rivera sleeper wheelchair accessibility

I fancied a trip so I thought I would try booking the above Sleeper. I’d read that whilst their old stock has no accessible sleeper accommodation, their new stock does, with an adapted cabin and shower. Their standard cabins are not accessible for wheelchair users, as the following from Matt and Vicki demonstrates So I…

Read the full article