Category: Firstbus

“Fairness”, wheelchairs and buggies, and First Come First Served

Some people argue that wheelchair users expecting pushchair users to vacate the wheelchair space are expecting special treatment, not equality, and being unreasonable. They advocate “first come first served” as fair. The answer is that yes, we are expecting special treatment, and we’re not ashamed of that. We need special treatment to have any chance…

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Abuse of wheelchair user on Thursday

I met wheelchair user Kerdesan Gallardo after the Supreme Court verdict on Wednesday. She was very enthusiastic and supportive, and I was and am very grateful to her for her support outside the hearing. When I got home, I was truly shocked to see what had happened to her on her way home. I stayed…

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Arriva’s Conditions of Carriage

Compare and contrast: Arriva’s Conditions of Carriage from August 2013 to December 2016: and Arriva’s Conditions of Carriage as of January 2017: The change from request to require may be semantic, and the proof is in the pudding as it were. But this is particularly relevant as regards Arriva, because a very similar legal case…

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