ORR correspondence confirms that gateline staff must be ramp trained.
All Station Staff must be trained to deploy ramps – ORR
ORR correspondence confirms that gateline staff must be ramp trained.
disability, data protection, activism and other such
ORR correspondence confirms that gateline staff must be ramp trained.
The Rail Ombudsman has significantly revised its approach to compensating disabled passengers who experience assistance failures on UK railways. Through a recent case and advocacy, compensation awards have increased from around £100 to a baseline of £1,200. This change better reflects the legal framework around disability discrimination. Background on Rail Assistance Complaints The Rail Ombudsman…
Article in English Neulich gab es im Bernina Express keinen Rollstuhlplatz im Panoramawagen, obwohl ich den Rollstuhlplatz Monate im Voraus gebucht hatte. Die Rhätische Bahn, die den Service betreibt, hat mich nicht einmal vor meiner Ankunft gewarnt. tl;dw (Too Long, Didn’t Watch – zu lang, hab’s nicht angeschaut) – Da es eine Reise auf meiner…