Author: Doug Paulley

Wheelchair user and residential care user, sometimes thorn in the side of authorities.

Libel threat letter to me from Lund-Conlon

Dominic Lund-Conlon doesn’t like my previous blog about how he told all Train Operating Companies (TOCs) to cancel and refuse all disabled peoples’ assistance bookings during Hurricane Eunice. He has got the lawyers that Private Eye colloquially call “Carter Fuck“ to send me this legal letter purportedly alleging I defamed him. His letter seems to…

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Dominic Lund-Conlon / RDG tried to stop all booked assistance during Storm Eunice, and lied to the ORR.

All train and station operating companies are required as part of their Accessible Travel Policies (i.e. as part of their operating license) to provide booked assistance to disabled travellers, and to accept bookings for said assistance to be provided. This has been the case for at least 25 years to my recollection, probably longer. In…

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TransReport, booking wheelchair spaces and SWR’s Booking From Hell

Disabled people aren’t able to book train wheelchair spaces directly; we have to get A Rail Employee Human to do it. Doing so is ridiculously difficult. Non-disabled people can book their seats on trains considerably more easily. But wheelchair users have to book the space as part of an Assistance Booking, for ramp provision and…

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