disability, data protection, activism and other such
National Rail Enquiries, run by Rail Delivery Group (the body formerly known as ATOC), co-ordinate information about the facilities at each of Britain’s 2,563 railway stations. They store such information in an antediluvian and unresponsive database, named “Knowledgebase“. They publish this information on their website. They also make it available to train operating companies (TOCs)…
Wheelchair users travelling by train are asked to book assistance for ramps etc. But disabled people frequently experience substantial difficulties when booking, caused by train operating companies’ failures in information and procedure. This is a recurring problem across all train operating companies, but Carillion – the company Arriva Rail North subcontracts to make such bookings…
Cambridge Council’s August taxi licensing newsletter (pdf) has this correction. In the March 2017 edition of the Taxi newsletter we published an article entitled ’Important Changes to Equality Law’. The article concerned the recent changes to equality law and the duties imposed on drivers of wheelchair accessible vehicles. Following publication of the newsletter it came…